London’s leading operations provider for the short-let industry.

We offer a one-stop shop to organise all your housekeeping/linen needs plus maintenance and check-ins. Instead of having to deal with plenty of contractors, you will just deal with one counterpart.

We pride ourselves on offering competitive pricing and the highest quality services across the board.

At City Relay, we understand it takes time to implement efficient check-in, maintenance and cleaning services. Our centrally located warehouse combined with our reliable, friendly and fully trained staff create a winning formula in operational efficiency.

City Relay already support a number of Short Let Management companies with their operational services to support their growth in the most efficient and cost-effective way possible

With our uniquely tailored services designed to seamlessly integrate with your businesses standards, including branding and packaging, we create an effortless solution to facilitate and exceed your existing functions.

Since our launch 4 years ago, we have grown our West London base to over 60 dedicated team members, conducting over 50,000 check-ins and 60,000 cleanings for worldwide guests.

Our partner brands include The White Company, Richard Haworth, Doisy & Dam, Cru Kafe and Joe’s Tea.